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GENERAL CONTRACT TERMS

  1. With this contract, the client signs a prepaid deductible subscription, rechargeable at its discretion and without any constraints, which entitles it to the generation and communication of leads until its credit is exhausted, as better described in the Attachment 1.
  2. The subscription can be loaded or recharged by paying a sum chosen by the customer into the current account held in the name of Easy Lead D.o.o. at Croatia Banka d.d. – Istarska Ulika 14, HR – 52100 Pula with IBAN HR6124850031100312288,    BIC: CROAHR2X and indicating the subscription number in the reason for payment.
  3. The contractor undertakes to communicate to the client within 6 months from the date of charging or recharging the leads subscription with the characteristics listed in Annex 1.
  4. When each lead is communicated, the price indicated in Annex 1 will be deducted from the client’s credit, until the credit is exhausted.
  5. Whenever the package of leads purchased is completed or close to completion, the customer will have the right to top up the subscription by making a new payment of the amount he deems appropriate; in any case the client has no obligation to top up the card.
  6. Each lead must contain:
    • name, surname;
    • telephone number and/or e-mail address of the interested party;
    • express consent – in writing or via recorded oral communication – of the interested party to the processing, use for commercial purposes and transfer also for commercial purposes of the personal data collected in accordance with the law;
    • any express and explicit consent – always in writing or via recorded oral communication – of the interested party to receive commercial telephone calls on mobile telephone numbers.
  2. The contractor will generate leads using its own databases or through both inbound and outbound telemarketing activities, social media, web and/or social media marketing, call me back, chat, forum, flyer distribution, event organization, mobile corners , advertisements in national or local press and/or any other means of commercial communication suitable for the purpose.
  3. The client undertakes to collaborate in the lead generation activity, releasing adequate information material, terms and conditions of the services for which to search for potential interested parties. Subject to agreement between both parties, the client also undertakes to allow the contractor to insert its own banner on its website and/or on the client’s landing pages, as well as guaranteeing access to Facebook pages and/or any other social media profile media, was deemed useful for carrying out the activity.
  4. Each lead research and processing activity will be carried out by qualified personnel, native speakers of Italian or in any case with an equal level of knowledge of the Italian language, who will operate from Italy or in any case from a country belonging to the European Union.
  5. The contractor has the right to subcontract one or more of the above activities to third-party companies it trusts.
  6. It is the client’s responsibility to communicate to the contractor all the data necessary to adequately train the latter’s staff and to allow it to plan the most effective strategy for collecting leads.
  7. In any case, the contractor has the full right to define the lead collection times and strategies, with the sole limit of compliance with the law, the decorum of the interested parties and the commercial reputation of the client.
  8. Leads deemed invalid will be replaced up to a maximum of 20% of the commissioned package. Any form of compensation for damage and/or compensation is excluded, except for bad faith and/or gross negligence on the part of the contractor.
  9. The leads and any personal data will be collected in the name and in the interest of the contractor, who is and will therefore remain its owner; the client will consequently be able to use, but not transfer to third parties or economically exploit the leads communicated to it by the contractor.
  10. It is the client’s responsibility to process the leads and any personal data that will be communicated to it in accordance with the provisions of the law.
  11. It is the contractor’s responsibility to acquire the data owner’s consent to their processing and transfer to the client in accordance with the law.
  12. It is also the contractor’s responsibility to process the data in the forms required by current laws and, in particular, to periodically restructure its database and communicate to the client the names who have revoked their consent for any reason, in whole or in part. to the processing of their personal data.
  13. In any case, it is the client’s responsibility to process the personal data acquired by the contractor in compliance with current legislation on the matter.
  14. All communications between the parties will take place via email to the addresses indicated in Annex 1.
  15. For any dispute regarding the validity, interpretation and execution of this contract, the Court of Pula will have exclusive jurisdiction.